AI Chat & AI Agents
AI chatbots and AI agents that answer customers and take care of repetitive work, using your own data and connected to your CRM and store.
AI that does real work for your business
Website & support chatbots
Answer common questions instantly, day and night, in your brand’s voice.
AI agents for workflows
Agents that take actions: update orders, create CRM records, draft replies.
Grounded in your data
Answers come from your own help content, products and policies.
Human handoff & approvals
The AI hands over to a person when unsure, and asks before sensitive actions.
Connected to your tools
Works with Zoho CRM, Shopify and the systems you already use.
Monitoring & improvement
Logs of every conversation and action, so we can keep improving answers.
AI that works with your team, not around it
Good AI is less about the model and more about the guardrails. We ground answers in your own content, connect the AI only to the data it needs, and keep a person in the loop for anything that matters.
The result is an assistant your customers can trust and your team can supervise.
- Answers based on your own content
- Hands off to a person when it isn’t sure
- Asks for approval before sensitive actions
- Clear logs of what the AI said and did
From pilot to production
We start small, prove it works on one workflow, then expand.
- STEP 01
Discover
We pick one high-value workflow and the data the AI needs to handle it.
- STEP 02
Prototype
A working assistant tested on real questions, reviewed by your team.
- STEP 03
Connect & test
Connected to your CRM or store with the right permissions and approvals.
- STEP 04
Launch & improve
Go live, monitor conversations and keep improving answers and actions.
What powers it
AI
- Large language models
- Retrieval from your documents
- Tool use & actions
Channels
- Website chat widget
- Internal tools
Data
- Zoho CRM
- Shopify
- Help articles & policies
AI questions
Will the AI make things up?
We reduce this by grounding answers in your own content and telling the AI to hand over to a person when it isn’t sure. No AI is perfect, so we also log conversations and review them to keep improving.
Can the AI take actions, like updating an order or a CRM record?
Yes, with the permissions you choose. Sensitive actions, such as refunds, can require approval from your team before they happen.
What data does the AI need?
Only what the workflow requires, such as your help articles, product details and the CRM or order fields it needs to read or update.
Can it work in English and Vietnamese?
Modern AI models handle many languages. We test the assistant in the languages your customers use before launch.
Can a person take over a conversation?
Yes. Handoff to your team is built in, so customers are never stuck with the bot.
Tell us about your AI project
Tell us what you want to build, whether it's a website, an app, a Zoho setup or an AI agent, and we'll get back to you with next steps.
- 1Send us a messageA few lines about your goals is enough.
- 2We’ll get back to you as soon as possibleWith questions, ideas or a time for a short call.
- 3We plan it togetherScope, timeline and the right solution for you.
Other ways we can help
Website & Mobile App Development
Fast websites, web apps and iOS/Android apps, from design to launch.
Learn more →Shopify Apps
Ready-made apps plus custom Shopify apps and integrations for your store.
Learn more →Zoho Consulting & Implementation
Set up Zoho the way your team works, and connect it to the rest of your tools.
Learn more →